My great- niece and nephew’s names are Ashlynn and Jeremy, so is this piece for a customer? Because I was thinking it might be my niece who ordered it, and that would be pretty awesome. I think your jewelry is awesome, and I wouldn’t worry about those people commenting because obviously you’ve got a huge amount of people who love you and your work and even though we’d like to please everyone, sometimes its not possible! But I love your responses and your effort! Keep it up!
I ordered 2 necklaces on Monday during the CFF benefit and rec’d them today! I think that is great service! I also e-mailed you a question and rec’d an answer within a couple of hours! My experience was a wonderful one & I will be back to buy more! Kristi
I have emailed your personal email, your business email and have never once been responded to. I agree your customer service is terrible. I will find someone else to purchase handmade jewlery from. Lost a customer.. and will not suggest your business.
I just received my daddy keychain yesterday!! It is adorable. I was the one that asked for a longer name then she normally allows and she did it! Thank you Lisa. I just love it and can’t wait to give it to Daddy. Too bad I discovered you after mother’s day because I want something now!!!
Just received my earrings and love them again! 🙂 It’s Carolina Mama and I am the one who lost one after wearing them maybe once. So now I have a complete pair and a spare. 😉 They made it all the way to the Carolinas fine from California. 😉 Thanks much.
Lisa, I’ve always been amazed at how quickly you have responded to my emails regarding jewelry and how quickly I’ve received your products in the mail. Your customer service has always been exceptional in my experience and several people I’ve referred you to has said the same thing!
wow, lis! after reading that anonymous comment i wanted to jump on and delete it for you! but good for you, trying to make every customer happy, and allowing your readers to see that you’re willing to put yourself out there and right your wrongs (if there are any). i love the keychain – i’ll want three of them for the dads in my life!
i am your unhappy customer. i have emailed you at the email on your jewelry site as well as the one listed here on blog. i called a phone number today 805 area code — and left a message on your voice mail. i do not have an order number — only know my credit card was charged on may 7. what email can i email you at that you would respond to?
Lisa, I got my tree of life necklace today and I love it! Your service was awesome, super fast and the jewellry is simply gorgeous. And what great prices! I am recommending you to all my friends. Not to mention that I cannot wait to order again from you! Thanks! Ebeth
Hello anonymous commenter. Can you let me know who you are and your order # so we can figure out what’s going on? If you haven’t received your necklace or return emails, that concerns me!
i have had HORRIBLE customer service ordering jewelry from lisa leonard. she will not return emails or phone calls although my credit card was charged many weeks ago and i have NOT received my neckalce! DO NOT ORDER FORM HER!!
sterling keychain $32
I got the keychain today!! My husband is gonna LOVE it! 🙂
Thank you Lisa for the awesome service and for doing such cool work!!
We can only stamp one side-sorry!
can anything be put on the other side too? I was thinking.. one side from my kids and the other side from me..the wife 🙂
My great- niece and nephew’s names are Ashlynn and Jeremy, so is this piece for a customer? Because I was thinking it might be my niece who ordered it, and that would be pretty awesome. I think your jewelry is awesome, and I wouldn’t worry about those people commenting because obviously you’ve got a huge amount of people who love you and your work and even though we’d like to please everyone, sometimes its not possible! But I love your responses and your effort! Keep it up!
I ordered 2 necklaces on Monday during the CFF benefit and rec’d them today! I think that is great service! I also e-mailed you a question and rec’d an answer within a couple of hours! My experience was a wonderful one & I will be back to buy more!
Kristi
not sure why these anonymous commenters aren’t getting through to your emails. i had great customer service!!!! thanks, i love my necklaces!!!
never mind… I figured it out on my own! 🙂
I LOVE this keychain!!! I feel a bit stupid asking but I can’t figure out how to order it… can someone help?
we definitely want our customer service to be outstanding. you can email me at [email protected] or leave a comment with contact info.
I have emailed your personal email, your business email and have never once been responded to.
I agree your customer service is terrible. I will find someone else to purchase handmade jewlery from.
Lost a customer.. and will not suggest your business.
That’s a wonderful idea. I’m going to skip over to the site and order one!
I just received my daddy keychain yesterday!! It is adorable. I was the one that asked for a longer name then she normally allows and she did it! Thank you Lisa. I just love it and can’t wait to give it to Daddy. Too bad I discovered you after mother’s day because I want something now!!!
Just received my earrings and love them again! 🙂 It’s Carolina Mama and I am the one who lost one after wearing them maybe once. So now I have a complete pair and a spare. 😉 They made it all the way to the Carolinas fine from California. 😉 Thanks much.
Lisa, I’ve always been amazed at how quickly you have responded to my emails regarding jewelry and how quickly I’ve received your products in the mail. Your customer service has always been exceptional in my experience and several people I’ve referred you to has said the same thing!
wow, lis! after reading that anonymous comment i wanted to jump on and delete it for you! but good for you, trying to make every customer happy, and allowing your readers to see that you’re willing to put yourself out there and right your wrongs (if there are any).
i love the keychain – i’ll want three of them for the dads in my life!
lisa — thank you for calling me and resolving the issue. i do appreciate your effort and look foward to finally receiving the necklace.
i am your unhappy customer. i have emailed you at the email on your jewelry site as well as the one listed here on blog. i called a phone number today 805 area code — and left a message on your voice mail. i do not have an order number — only know my credit card was charged on may 7. what email can i email you at that you would respond to?
Lisa, I got my tree of life necklace today and I love it! Your service was awesome, super fast and the jewellry is simply gorgeous. And what great prices! I am recommending you to all my friends. Not to mention that I cannot wait to order again from you! Thanks!
Ebeth
Hello anonymous commenter. Can you let me know who you are and your order # so we can figure out what’s going on? If you haven’t received your necklace or return emails, that concerns me!
i have had HORRIBLE customer service ordering jewelry from lisa leonard. she will not return emails or phone calls although my credit card was charged many weeks ago and i have NOT received my neckalce! DO NOT ORDER FORM HER!!
I hope Todd doesn’t read your blog 🙂
Heather K.
Just order the keychain from the site–lisaleonardonline.com. We can fit three names.
What about, “OUR DADDY IS OUR HERO” (when there is more than one child?)
Perfect! How do I order?